WelcomeTO YOUR INFORMATION PORTAL
MyILR.lu helps you to find information and advice about telephony, Internet or energy.
Is something incomplete? Report it to ILR by filling in an online form
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01Do you have questions about telephony, Internet or energy ?
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02Go to the MyILR.lu consumer portal
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03Find all the information and advice you need to answer your questions
I need information about my services:
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LANDLINE TELEPHONE – INTERNET
Would you like to change operator? Is your internet connection unstable? FIND OUT MORE -
MOBILE
Do you have any questions about your contract? Have you signed up to a premium SMS service? FIND OUT MORE -
Electricity and natural gas
Do you have questions about your electrical or gas connection? Would you like to change your supplier? Are you interested in self-consumption or a charging station for your electric car? FIND OUT MORE -
Geographical survey of electronic communications networks
FIND OUT MORE
The “Institut Luxembourgeois de Régulation” Has been helping consumers since 1997
Since the electronic communications, energy, and postal service markets were opened, the ILR has been there to regulate it, promoting a competition-driven and open market, and to act in the interests of consumers.
This portal helps consumers find the answers to any questions they may have about electronic communications.
Retrouvez ici tous nos services
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En savoir plusVÉRIFIEZ la qualité De votre accès internet
Checkmynet.lu est un outil de mesure qui teste le débit et la qualité
des connexions Internet. -
En savoir plusComparateur pour le gaz naturel et l‘électricité
Calculix.lu vous génère une comparaison exhaustive de toutes les offres d‘électricité et de gaz naturel disponibles chez vous.
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En savoir plus
INFORMEZ-VOUS SUR LA QUALITÉ DES RÉSEAUX TELECOMS
Retrouvez ici les cartes géographiques de couverture des réseaux fixes et mobiles au Luxembourg.
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En savoir plusVotre connexion est-elle prête pour la transition ?
Les connexions en cuivre vont prochainement être remplacées par un réseau haute capacité. Vérifiez maintenant l’état de votre connexion.
